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RETURN POLICY

Last updated: 8 August 2018

All sales of our digital products on the Personality Star web site https://personalitystar.com and client portal https://portal.personalitystar.com are final.

REFUND POLICY: No Return / No Refund
Personality Star does not give refunds for purchases. However, there is an exception.

“COOLING OFF” period;

  • You are entitled to a two-hour (2 hour) “cooling off” period within which you can apply for a refund. After the two hours (from time of purchase) is up you will no longer be eligible for a refund.
  • All products are sold “as is”. You assume the responsibility for your purchase, and after the cooling off period has expired, no refunds will be issued.
  • You can contact us, within the “cooling off” period at support@personalitystar.com
  • You will be required to engage with us to explain the reason for your refund request.
  • Personality Star holds the sole right to grant a discretionary refund or not.
  • If your refund is approved, your report will be removed from your dashboard and you will not be able to access it again.